It feels like it’s getting harder and harder to find reliable services these days, the same is true for reliable business web hosting services. As a business owner, it’s hard to find reliable employees, clients and services without digging through the trash bin for a few days. When it comes to reliable business web hosting, ditch the dumpster diving and get to reading this article about finding a reliable business web hosting company.
To a small business, a website could literally mean the difference between success and failure. This puts a lot of pressure on business owners in terms of finding reliable web hosting services that are affordable and right for your type of business. There are a few things you really want your website hosting service provider to have: a 24/7 customer support team, a 99.9% uptime guarantee and a money-back guarantee. These traits have been directly linked to both hosting reliability and the reliability of a company’s overall service.
24/7 Customer Support
Customer support is one of those things that you really don’t appreciate until a disaster strikes and you need to get in touch with someone who can fix your problem, and fast. If a hosting company doesn’t have a 24/7, full-time customer support team, you could find your small business in a world of hurt. Although most hosting companies offer a dedicated support staff, a select few still haven’t hopped on the bandwagon in terms of offering exceptional customer support services. Before you pull out your wallet, make sure the web hosting company you’re thinking of going with his a 24/7 customer support team. It may not seem like something important now, but you’ll be sending me an email thanking me later when an unanticipated tech-disaster happens.
99.9% Uptime Guarantee
An uptime guarantee is a hosting company’s promise to its clients that their website will be available to their customers for a certain percentage of time. A 99.9% uptime guarantee means that your website will be live and available to the public nearly all the time. Most reliable business website hosting services offer uptime guarantees of close to 100%. This is how website hosting should be. After all, what’s the point of having a business website if it’s not going to be accessible most of the time?
Reliable business web hosting companies offer a money-back guarantee. Period. All of the largest and most popular hosting companies offer at least some kind of trial period in order to evaluate their services. If you aren’t completely satisfied, a reputable web host will almost always send you a full refund with little or no questions asked. Most hosting services offer a 30 to 45 day trial period during which you can get a full refund. If a hosting company doesn’t have a money-back guarantee, drop ‘em and go for a one that does. This is one of the most respectable things a hosting company can do to earn its customer’s trust.
If you’re still looking for a reliable web host, check out our page dedicated to reliable small business web hosting reviews in order to find a free list of the best and most reliable business web hosting services.